Meet the people breathing a renewed lease of life into No.15
Independent hotels in Bath
Seasoned hoteliers Ian & Christa Taylor are credited with bringing a new lease of life to the independent hotel scene in Bath. No. 15 Great Pulteney joins the Bird, Bath and the newly-acquired country hideaway Homewood.
Ian & Christa Taylor
“I always felt the property had excellent potential,” says Ian Taylor of No.15. “We love the Great Pulteney Street location and we tend to like something that we can put our own stamp on and be able to turn it around. The grandeur of the space makes it much more interesting to create a special boutique property.
“No.15 gives us an opportunity to create a truly luxury boutique hotel and do something different to what everybody else is doing in Bath. It also provides us with a slightly different model to a typical hotel by having a spa and a great cocktail bar in the city centre; and to not have a restaurant per se, instead to create a great place where you can have afternoon tea or a light snack and to concentrate much more on private dining.
“I think what we want to make sure is that it comes across as relaxed and informal but still delivers a great level of service. We’re also very keen that everything isn’t ‘hotelified’; we do what’s right for the guest rather than conforming to certain industry norms.
“No.15 Great Pulteney will offer the experience of being in a relaxed informal environment but will still have all the touches you would expect of a luxury hotel. It’s also completely individual in that no two rooms are the same and it’s also full of quirky, one-off touches, from the art to the curious collections and the range of chandeliers. We’re also extremely fortunate that we have great people, who are really engaged in the business and the hotel’s success.”
Jonathan Walker joins the No.15 team as managing director, following his most recent role as operations director at The Hotel Collection, before which he spent 16 years with InterContinental Hotels Group.
“We want to create a place to stay our guests really love,” says Jonathan Walker simply. “A place where our team are proud to work; somewhere they can provide great hospitality and at the same time really develop personally through coaching and training. People can learn a lot from our industry.
“Our aim for No.15 is to create authentic experiences for people, whether they are staying overnight, or simply popping in for a cocktail or afternoon tea. I love working on combining all of the elements – the right music, ambient lighting, the perfect glass for a particular cocktail and, importantly, team members who offer exceptional levels of hospitality – to make these experiences.
“Service which is really genuine is hugely important, as is working with and developing long-lasting relationships with local businesses and the community. We’re really passionate about creating a hotel, cocktail bar, café and spa that local residents see as their own and love to visit. Ultimately, we want to create something truly different, unique and memorable and for guests to say that they love what we do.”